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In This Issue |
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| Survey Says. . . . |
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 Our goal at Xpitax is to consistently exceed client expectations. One way we accomplish
this is by conducting annual customer service surveys. We value client feedback because it helps us evaluate and improve our service offerings and drives product development and innovation. Many of the new features
in this year’s application were a direct result of client feedback. The best way to achieve superior customer service is to seek customer feedback, whether positive or negative, and address any concerns as quickly
as possible. Too many service companies today talk a good game, but fall short on delivering. We, at Xpitax, listen and learn to continually meet and exceed customer expectations.
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| The Myths of Outsourcing |
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 While outsourcing is still a relatively young business, its impact on the accounting industry is starting to be understood. While it is still in its infancy stage, firms are starting to think about how outsourcing can be used in their practices to help them accomplish their goals. This article will explore some of the early fears most of us had about outsourcing and how most of those fears have been eliminated.
Read Full Article >>
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To learn more about outsourcing or sign up for a live demo or webinar, please call 781-303-0136 or send an e-mail to info@xpitax.com.
Webinar Schedule: Wednesday's at 1pm EST
Click here to register |
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