Like you, we have made significant investments in our physical and technological infrastructure, with a particular focus on establishing and maintaining our security procedures. Seasoned outsourcing professionals set up our India offices, designing a comfortable, modern facility that features the latest advancements in physical and technological security. Similarly, our Chief Technology Officer is an industry veteran with more than 20 years of experience in designing and supporting network infrastructures.
We have built a state-of-the-art infrastructure for our outsourcing operations to ensure the highest level of reliability, performance, and security available. Our India facility was designed expressly for outsourcing tax and accounting compliance work, and therefore has stringent physical and network security measures in place to safeguard sensitive client data. Additionally, we have designed a fully redundant network infrastructure at a secure Boston area datacenter, with off-site backup and recovery capabilities at a similar facility in North Carolina.
We have also developed and utilize the award winning XCM workflow management software to provide you with complete visibility into and control over your outsourced work. XCM was originally designed to facilitate collaboration between U.S. and overseas accountants to control the outsourcing process. It has since undergone significant development, thanks to the input of thousands of users, and now serves as an important efficiency tool – enabling tax and accounting professionals to effectively manage all their in-house and outsourced work.
XCM gives you control over the outsource process, ensuring best practices are followed and providing up-to-the-minute status and resource allocation information essential to management decisions. Additionally, XCM centralizes important task-related information, allowing for efficient collaboration between key in-house personnel and your Xpitax teams.
We have also developed XCMportal, a secure file transfer solution designed to help you extend that secure collaboration to your clients, and XCMtoolbar to help you more effectively work with PDFs. XCMtoolbar was designed specifically for accounting professionals to put at your fingertips essential functionality for working with and reviewing digital files.
The design of our infrastructure from the physical offices to our state-of-the-art datacenters and the equipment they house, as well as the security methodologies and protocols established, are put in place to safeguard your sensitive firm and client data. The software tools we employ and that are available to you are designed to help you and your team work more efficiently and effectively.
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